AB Product Warranties
Why Register Your AB Products?
Registering your products and accessories provides Advanced Bionics with the information needed to activate your warranty. By taking a few moments to fill out the downloadable registration form, AB will be able to service your warranty as quickly and efficiently as possible, minimizing any downtime and keeping you or your child connected to the world of hearing.
Easy Exchanges or Returns
AB accessories are designed to give you or your child the performance, comfort, and style for taking part in daily activities. Should you need to exchange a product, AB’s Exchange Policy is outlined below:
- If the accessory product is unused, unopened, and within 90 days of the date of purchase, AB will exchange the accessory product for the same product or a similar product at the same price. You may also choose a refund (minus shipping costs). AB does not charge a restocking fee.
- If the accessory product is unused, unopened, and returned to AB, a full refund will be issued, minus the cost of courier shipping.
- Unfortunately, AB cannot exchange or refund any accessory product that is opened, used or outside of the 90-day return policy.
- Accessory products from a kit (usually supplied at or near implantation) are not exchangeable and cannot be returned to AB for a refund.
Contact AB for questions about the Exchange Policy.