Welcome to the Ear Institute family.

Ear Institute is a family-owned business since 1975, aimed at providing you and your loved ones with an exceptional level of personalised care and support. We have changed thousands of lives through better hearing, so it’s time to change yours!

We are known for our outstanding after sales service and continued commitment to optimize your hearing. Our friendly staff, outstanding service and Nespresso cappuccino’s all form part of the Ear Institute experience

All our hearing healthcare professionals are registered with the Health Professions Council and all hearing tests are covered by medical aid rates.

Hearing Successes


If you’re here, you probably have a few questions about cochlear implants.

  • Are you or a loved one a candidate for CIs?
  • How are CIs different from hearing aids?
  • Will you hear better with CIs than you do now?
  • Is there surgery involved?

We know you might be feeling a little overwhelmed, and the Ear Institute is here to give you some basic information. If you decide that you want to move forward we’ll set you up with our coordinator who can answer your questions and advise what is best for your situation.

You are not alone

Over 5% of the world’s population (that’s 360 million people) are affected by hearing loss. Luckily we live in a time when we can continue living normal, full lives, thanks to modern technology…

So many people with moderate-to-profound hearing loss have gone on to live full, successful lifes thanks to our groundbreaking technology. With over 20 years of experience, we know it works because we see the amazing results every day.

Jim’s Story
Aria’s Story
Barbara and Pati’s Story

Learn about Cochlear Implants and Hearing Loss

So what exactly IS a cochlear implant?

It’s not a hearing aid

While hearing aids amplify sound, cochlear implants bypass the damaged part of the ear and use electrical stimulation to enable you to hear. Using a highly advanced system of microphones and sound processors, it’s the only technology that’s capable of functionally restoring one of the five senses.

What is a Cochlear Implant &
How Does It Work?

A cochlear implant system includes several pieces of technology that work together to bypass the cochlea—restoring hearing by sending sound directly to the hearing nerve. The first is an internal component (the implant and electrode array) which is implanted by a surgeon. And the second is a series of external components that is worn on the ear and attaches to the implant (the headpiece and processor).

Cochlear implant technology has advanced significantly in the past 30+ years.


The microphone captures sound waves.


The sound waves are converted into detailed digital signals by the sound processor.


The headpiece ends the digital signals to the cochlear implant and electrode array in the inner ear.


The electrode array stimulates the hearing nerve.


The hearing nerve sends impulses to the brain, which interprets them as sounds.

We have two ears for a reason.

Hearing is a team effort that requires both of your ears to work in harmony. Hearing with both ears improves your brain’s ability to map and analyze the world of sound around you, giving you a better sense of where sounds are coming from, and allowing you to hear better in noisy situations. That’s why you shouldn’t settle for any hearing technology that’s less than a complete solution.

It’s a lifelong solution

It’s a routine outpatient surgical procedure in which a small incision is made behind the ear to place the implant. You’ll likely be able to go home later that same day.

The CI Team

To determine if you are a candidate for a cochlear implant, a comprehensive evaluation will be conducted by our team of experts. Candidacy for a cochlear implant is evaluated by a multidisciplinary team of professionals: audiologists, rehabilitation specialists, surgeons and other medical experts. We also have a full-time fundraiser at the Ear Institute who assists families with fundraising activities. These team members form part of the Ear Institute Cochlear Implant Unit. The team will assess the type and level of hearing impairment, as well as how well you or your child performs with hearing aids.

In addition to the hearing evaluation, the assessment includes medical tests such as an MRI scan. The cochlear implant team will discuss all potential tests and procedures with you.

Our cochlear implant recipients are part of the Ear Institute family, and our commitment to excellent after-sales service is part of our lifelong relationship with you.


Doctor Gerrie Moolman


  • Practicing as an Otologist for more than16 years, specializing in cochlear implant surgery for more than10 years
  • Serves as consultant to other cochlear implant surgeons
  • Experienced in advanced skull base, head and neck surgery

Doctor Jannet Izeboud


  • Practising Ear- Nose and Throat Surgeon since 2007
  • International certification in cochlear implant surgery
  • Experienced in middle ear micro-surgery
  • Provides surgical supervision and training to new AB surgeons

Head of the Cochlear Implant Division

Dr Catherine van Dijk


  • More than14 years’ experience in the field of cochlear implants
  • Former senior lecturer and researcher (cochlear implants) at University of Pretoria
  • Received PhD in Audiology in 2003
  • Specialised licensing in cochlear implant audiology

Rehabilitation Specialist

Jayne de Smith


  • More than 12 years’ experience in rehabilitation of children with hearing loss
  • Specialized training in Auditory-Aural approach
  • Post-graduate certification in Education
  • Specialised licensing in cochlear implant audiology


Erika Basson


  • Assists cochlear implant candidates with fundraising projects, events planning, public relations, marketing and proposals
  • Fundraising Manager of Foundation for Children with a Hearing Loss in Southern Africa
  • More than 5 years’ experience in large-scale and dedicated fundraising projects

Administrative Co-ordinator

Suzette de Beer


  • Assists and supports cochlear implant candidates before and during the evaluation process; during hospitalization and after surgery
  • Liaises with medical schemes on behalf of patients
  • Accumulate reports and motivations required
  • Assists patients from far afield with logistics surrounding transport, travelling, and accommodation

Talk to Others Who Live Their Lives with Cochlear Implants

Sometimes it helps to talk to someone who has already been through this process. We have several ways to reach out to people who have been in your shoes, and who are excited to chat, laugh, and share stories with you.

Once you are booked for a CI evaluation, we will provide you with the contact details of patients with similar hearing profiles and challenges.

Shuk Ling Yuen, CI recipient

Steve Dawson, CI recipient